Strategy owners need to look closely at the organization’s processes for creating and deepening relationships with customers and ensure that they are defined and communicated.They should also be in alignment with the kinds of
relationships desired.
Sales Performance Process Mapping™
Develop a sales process map including key activities, critical tasks, and performance measures that provides a consistent model for business development and for setting performance expectations.
Audience: Executives & senior leaders
Length: Varies
Leaders in the organization must use interpersonal skills with their reports as well as with employees of other levels in order to ensure that the strategy
can and will be executed in the field. This involves the ability to sift organizational noise, create line of sight, and lobby for outcomes.
Bridging Strategy to Outcomes™
Master and apply key interpersonal skills, finetuned and framed for this senior sales audience:
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Seek out, clarify and confirm ideas and information. |
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Describe organizational issues and strategy in a compelling way. |
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Recognize the challenges and benefits of giving constructive feedback. |
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Focus individual action on issues through feedback. |
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Explore useful ideas for turning strategies into action. |
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Lobby for the support and resources you need to address key organizational issues. |
Audience: Leaders of other sales leaders
Length: 2 days
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