It is the responsibility of frontline supervisors and managers to develop the capabilities within the individuals, processes, and systems of the organization to execute and implement defined strategy.
At the Develop Level of our leadership system, we offer programs in six skill areas detailed below.
This workshop provides participants with skills that help build constructive relationships that gain a stronger commitment to improving performance and achieving results that make a difference for the organization.
Length: 2-day workshop or available as the individual modules described below
Module 1: The Principles and Qualities of Genuine Leadership™:
Manager’s Version
Achieve results for your organization by developing the qualities of genuine leadership and applying the principles and qualities of genuine leadership to your role.
Length: 4 hours
Module 2: Providing Constructive Feedback™:
Learn skills to give constructive feedback in a way that builds openness and mutual respect,and promotes problem solving and learning.
Length: 4 hours
Module 3: Developing Others™:
Discover skills for developing others, helping them expand their capabilities so they will have the confidence to take on new challenges and work more independently.
Length: 4 hours
Module 4: Giving Recognition™:
Learn skills for recognizing and reinforcing the behaviors that support others and lead to the right results.
Length: 4 hours
As the manager, supervisor or leader of a work group or team, performance leaders help others do the work that ultimately makes an organization successful. They must ensure employee performance aligns with the direction and strategy of the organization. The skills taught in this workshop help participants prepare
for and conduct different types of performance related discussions.
Length: 2-day workshop or available as the individual modules described below
Module 1: Planning for Performance Discussions™:
Prepare for performance-related discussions that increase productivity, collaboration and the achievement of critical goals.
Length: 4 hours
Module 2: Clarifying Performance Expectations™:
Learn to discuss performance expectations with others in a way that increases their sense of ownership and gains their commitment.
Length: 4 hours
Module 3: Correcting Performance Problems™
Realize skills for addressing recurring or serious performance problems, getting an individual’s performance back on track, and building motivation for improvement.
Length: 4 hours
Module 4: Conducting Performance Reviews™:
Build skills and receive tools to conduct a performance review that focuses on major responsibilities, opportunities for improvement, and developmental needs.
Length: 4 hours
Today's teams are expected to produce more than ever before, faster than ever before. As a result, this workshop is designed to help leaders focus teams on key results and outputs, and build energy and momentum toward achieving goals.
Length: 2-day workshop or available as the individual modules described below
Module 1: Building Team Pride and Purpose™:
Discover the principles and skills that instill high degrees of pride and purpose in teams today. Explore today’s workplace challenges and the need for accelerating performance through teamwork.
Length: 4 hours
Module 2: Developing Team Agility: Day-to-Day Tools™:
Focus in on strategies team leaders can use and actions they can take to build high levels of teamagility: quickness, flexibility, and adaptability.
Length: 4 hours
Module 3: Resolving Conflicts Within Your Team™:
Learn the best ways to handle tricky situations that often develop among and between team members, including how to intervene directly or to support team members in addressing these situations on their own.
Length: 4 hours
Module 4: Negotiating Resources for Your Team™:
Build the negotiating skills needed to secure resources for teams. Learn to negotiate solutions that work for all parties involved.
Length: 4 hours
As a result of the business environment in which they operate, new and even tenured supervisors frequently find themselves performing an awkward and uncomfortable organizational balancing act. This workshop helps leaders strive to balance between multiple elements of their job responsibilities.
Length: 1-day workshop or available as the individual modules described below
Module 1: The Hallmarks of Supervisory Success™:
Explore in detail three critical Hallmarks personal credibility, work group commitment, and management support so that you are cognitively prepared to make the transition into management.
Length: 4 hours
Module 2: Delegating for Shared Success™:
Learn the equation that adds up to delegation success: thorough planning, clear
communication, and effective follow through, which together result in successful delegation of work.
Length: 4 hours
Managing Change (Frontline Leadership®) Explores how to help employees take
responsibility for implementing successful change and how to turn potentially threatening situations into opportunities to contribute.
Facilitating for Results Develop skills to conduct productive, results oriented meetings, no matter how complex the issue or diverse the group.
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